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West Monroe Sales Office
GoAuto Insurance
207 Blanchard St suite 9
West Monroe,
LA
71291
(318) 387-2000
Hours of Operation:
Mon–Fri: 8:30 AM – 5:30 PM
Sat: 10:00 AM – 2:00 PM
Sun: Closed
James King
21:34 02 Sep 25
ANSWER THE DAMN PHONE! OVER 1HR OF LISTENING TO CORNY ELEVATOR MUSIC AND REPEATED MARKETING ANNOUNCEMENTS IS JUST RIDICULOUS!
Craig Self
23:08 23 May 25
Been with them many years now. Low cost- good service.
Garrick Williams
18:35 19 Mar 25
I recently had an extremely disappointing experience with GoAuto, and I feel compelled to share my story as a warning to others. My experience has led me to believe that their customer service is among the worst I have ever encountered. I spent nearly two hours on hold and playing phone tag with a casualty claim adjuster, which was incredibly frustrating.
To provide some context, I was driving home from a relaxing visit to the barbershop on my new 2023 motorcycle when I was struck from behind by a driver in a 2020 pickup truck. It felt as though the other driver acted as if nothing had happened. I could have easily become another statistic, with the news reporting a reckless motorcyclist involved in accident, all while I was simply stopped at a red light.
To add insult to injury, the supplemental claims department seemed to operate on a model of issuing the lowest possible checks. When I requested a fair amount, they responded with an even lower offer. Congratulations to GoAuto and Corbett Claim Services for their "exceptional performance"—a performance that felt far from exceptional.
Furthermore, I encountered an individual named Donnie, who I can only describe as rather inexperienced and lacking in knowledge. It's frustrating when younger individuals in this industry are not given enough credit for their expertise; unfortunately, this experience has shaken my faith in finding genuinely good customer service in today's world.
This entire ordeal has solidified my belief that insurance companies prioritize profits over their customers' well-being. As someone who works hard to maintain my vehicle, witnessing the decline in its value due to a lack of support from my insurance company has been disheartening.
If you find yourself in a situation requiring insurance assistance, I advise you to seek out a reliable mechanic or, even better, a competent lawyer. As the saying goes, "If you want something done right, do it yourself!"
To provide some context, I was driving home from a relaxing visit to the barbershop on my new 2023 motorcycle when I was struck from behind by a driver in a 2020 pickup truck. It felt as though the other driver acted as if nothing had happened. I could have easily become another statistic, with the news reporting a reckless motorcyclist involved in accident, all while I was simply stopped at a red light.
To add insult to injury, the supplemental claims department seemed to operate on a model of issuing the lowest possible checks. When I requested a fair amount, they responded with an even lower offer. Congratulations to GoAuto and Corbett Claim Services for their "exceptional performance"—a performance that felt far from exceptional.
Furthermore, I encountered an individual named Donnie, who I can only describe as rather inexperienced and lacking in knowledge. It's frustrating when younger individuals in this industry are not given enough credit for their expertise; unfortunately, this experience has shaken my faith in finding genuinely good customer service in today's world.
This entire ordeal has solidified my belief that insurance companies prioritize profits over their customers' well-being. As someone who works hard to maintain my vehicle, witnessing the decline in its value due to a lack of support from my insurance company has been disheartening.
If you find yourself in a situation requiring insurance assistance, I advise you to seek out a reliable mechanic or, even better, a competent lawyer. As the saying goes, "If you want something done right, do it yourself!"
Carta Krimson
18:43 15 Mar 25
This place is the absolute worst as far as customer service the people can tell you absolutely nothing and that's if you're lucky enough to get on the phone with one, i was just on hold for 40 minutes only to be hung up on. the prices are also absolutely ridiculous$152 for just liability anyone would be better off going anywhere else upon paying last month's bill no one told me that I would need to come do a renewal after all it's only their job..... So now today I have sat for almost an hour on hold for nothing this place is absolutely ridiculous.
Sam Oconner
21:49 13 Mar 25
The customer service is trash I’ve been waiting for 20 minutes and no one has picked up.
Lasonja Ruff
21:55 26 Feb 25
Great monthly price
Andrea Thurston
15:43 29 Nov 24
HORRIBLE HORRIBLE INSURANCE!! THEY LEAVE YOU HANGING WHEN YOU HAVE AN ACCIDENT AND NEVER CALL YOU BACK. DO NOT, I REPEAT....DO NOT GET THIS INSURANCE.
Samantha Hixon
17:06 16 Mar 22
I thought I was getting a good deal with this company but man was I wrong put over 300 down and only had the policy for two days because I found cheaper and way better offers then what this people was offering so I canceled the policy and it took 30 to 60 days to get my money back ok so the check came in the mail it only 13 dollars that they sent me I would not suggest using this company at all. They customer service is no good they inform me of all the info that I needed and when I informed management of this I get told well there nothing I can do. They people lie and steal your money and they don’t care who they hurt.
Faith Thomas
16:37 06 Feb 21
I moved from Camden Arkansas 7yrs ago and started looking for a local Insurance company, I found GoAuto on line, I then called and talked to a sweet and friendly person about my car and what I was looking for. They were awesome, l had my Insurance changed over to GoAuto within 45mins. And the best part was I saved money on the down payment and the monthly payments. I walked out the door a very happy mom. I recommend them to anyone. GoAuto is the best.
Navigating West Monroe With Confidence
The Key to Secure Travel in West Monroe
Places to Visit When Traveling to West Monroe
- Kiroli Park: Enjoy the natural beauty of Kiroli Park, featuring walking trails, picnic areas, and playgrounds, making it perfect for family outings.
- Biedenharn Museum and Gardens: Explore the historic home and beautiful gardens of the Biedenharn family, along with exhibits on Coca-Cola and biblical artifacts.
- Downtown River Market: Experience the vibrant atmosphere of the RiverMarket with its local vendors, live music, and events along the scenic Ouachita River.
- Restoration Park: Take a peaceful stroll through Restoration Park, a restored wetland area offering walking trails and opportunities for wildlife observation.
Discover More About Car Insurance in West Monroe, LA
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Frequently Asked Questions
Who has the cheapest car insurance in West Monroe?
Car insurance rates in West Monroe vary widely depending on your driving history, vehicle type, age, and even your ZIP code. While it’s difficult to say who has the absolute cheapest rate, GoAuto Insurance helps you save through its direct-to-consumer model with no commissioned agents, no unnecessary add-ons, and customizable payment options that fit your budget. Instead of one-size-fits-all pricing, GoAuto Insurance focuses on providing essential coverage at affordable rates so you can stay protected on the road without paying for extras you don’t need.
In West Monroe, do national car insurance providers have lower rates than regional options?
Not necessarily. Larger, national companies often spend heavily on advertising and brand recognition. These costs can be reflected in their premiums. Regional providers like GoAuto Insurance operate with lower overhead and more local insight, allowing competitive rates tailored to West Monroe drivers. We understand the factors that affect drivers, from coastal weather conditions to urban traffic patterns, helping us design coverage that’s practical, cost-effective, and straightforward.
How do I lower my car insurance in West Monroe?
The best way to lower your car insurance in West Monroe is to choose a policy that matches your actual needs. Review your current coverage to make sure you’re not paying for extras that don’t apply to you. Maintaining a clean driving record, opting for higher deductibles, and exploring discount opportunities can also make a difference. At GoAuto Insurance, we keep things simple — offering flexible payment plans and affordable coverage options without the hidden costs. You can explore money-saving tips and car insurance insights on our blog to make informed decisions about your coverage.